FREQUENTLY ASKED QUESTIONS
Our commission is calculated solely on your actual rental income, never on a fixed flat fee. In practice: if your property doesn't get booked, you pay us nothing that month. This approach aligns our interests with yours — we're motivated to maximize your occupancy rate and your income, not just to manage the property. The exact rate is shared with you from our very first conversation, with no hidden fees and no surprises on your monthly statement.
Of course! You remain the full owner of your property at all times — we simply manage it on your behalf. You can block off your calendar whenever you like, either yourself or by letting us know, for a personal stay, a family weekend or lending it to friends or relatives. We simply sync the calendar to avoid any overlap with an existing booking.
We combine several levers: dynamic pricing that adjusts your rates based on seasonality, local demand and events in Casablanca; multi-platform distribution to maximize your visibility; optimized listings (photos, description, keywords) to stand out better in search results; and active management of guest reviews to protect your reputation. These adjustments are reviewed regularly, not set once and left alone.
Once the contract is signed, it generally takes 7 to 10 days before your listing goes live. This covers the initial walkthrough, the professional photo shoot, writing the listings and publishing them on booking platforms. For a property that's already guest-ready, this timeline can be shortened — we discuss this together at our very first meeting.
No, no exclusivity contract is required. You keep full freedom to manage your property as you see fit and can end our collaboration at any time, with a simple 30-day notice. We'd rather build a lasting relationship of trust through the quality of our service than lock you into a restrictive commitment.
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